The business and the companyNORM has been a consulting company specialised in Human Factor and Human Behaviour since 1998. We analyse for our customers the way Man contributes to the enterprise’s goals. For that purpose, we perform extensive system analysis, including Technical, Organizational and Human dimensions.
Our customers are leading companies in risky and complex sectors, needing to enhance their risk management or performances. Our customers come from the industry (energy, transport) but also the banking sector or the public sector. The concern“Why my operators aren’t following the rules they know? How can it be changed ?” is a typical problem our customers want us to help them solve.
Their concern is that they want to be sure the way installations and organizations are really operated meets the company’s needs. In other words, they want us to improve their performances by looking into Human Behaviour in the day to day business. The solutions NORM has a large panel of solutions at its disposal, from the standard workspace analysis to the FHORTE© system with extensive depth study. All of them benefit from the NORM’s experience state of the art.
• Workspaces conception, estimation and evolution;
• Accident analysis through Human Factors, return of experience estimation;
• Human Factors’ courses designed either for operators, or middle and top management;
• Extensive system analysis (FHORTE©) describing Human contribution into the enterprise process, identifying the gaps, and designing operational and lasting solutions.
Contact UsYou can contact us through email here, or directly in Paris by phone at +33 1 56 53 52 20 |
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